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Frequently Asked Questions

The Answers You Need

Have a question? Want to learn more about our store? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, contact us.

Image by Drew Dizzy Graham

How do I get an account?

You can place an enquiry through this website either through the contact us box, members chat on the bottom right, or call 1800 344 044.

After this one of the APA team will be in contact with you. 

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What are the payment options?

Payment is up front prior to sending products

Packaging Factory

What is your return policy?

The policy can be found in the store policy tab

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